Frequently Asked Questions
What is actually sold at 3D Jewelry Models.net?
We sell CAD jewelry models as a digital download STL file. This file can then be used by the jewelry professional to create a prototype model for casting. Besides STL files, we also sell resin models of our STL files. These are high quality models ready for casting and they are shipped from our Huntington, WV office.
How can I use 3D Jewelry Model.net STL files?
You are licensed to use or modify the file as you wish. For example, adding support structure to allow 3D printing. Or, you may want to add a sprue for casting the model. You are not allowed to resell or give the STL file to another business or person for use.
How do I get my STL file(s)?
During the checkout process, you will need to enter your email address. An email will be sent to your email address that will have a link to your STL file(s). Just click the link and your file will download. It should be found in your download folder. Also, at the end of the check out process, a page with a link will be displayed so that you can immediately download your STL file at that time.
Can I use the photos on this website?
No. You must get written permission to use any of the photos found on 3D Jewelry Models.net All photos are the property of KeShelle, LLC, all rights reserved. If you purchase a model, you may use any photos in the ZIP file for your use only. You cannot resell them.
I cannot open or download my STL file. What do I do?
Email us at firstname.lastname@example.org with your information. We will work with you to correct the problem. The download links are available for 120 hours only or 5 download attempts.
Do you offer refunds for the downloaded STL files?
No. There are no refunds for our downloadable product. We try to show as much detail in the photographs to give appropriate notice of what the model looks like.
What is an STL file?
STL (STereoLithography) is a file format native to the stereolithography CAD software created by 3D Systems. Our STL files are high quality, without errors and a complete “water tight” shell ready for printing.
Why is my downloaded file a ZIP / RAR file and doesn’t have the STL file extension?
In some cases, a model will have different parts that will be in a separate files or the file is too large. We compress the files into a ZIP or RAR file. You will need to extract the files out of this compressed zip file before using them.
What forms of payment do you accept?
We accept payment from your Paypal account and all major credit cards. We do not accept personal checks.
What resin does the models come in?
We use FormLabs blue castable resin. Click on the link for information about detail and burnout schedule.
Is your website secure for credit cards?
Yes, it is secure. Your payment is handled by Paypal. It is safe.
Can I sell the STL file I purchased to another person / company?
No. You can only use the STL file to make a resin model for casting purposes.
SELLER DESIGN PROGRAM
3DJewelryModels.net offers jewelry designers a way to make money by selling their jewelry designs on this website. Just go to the Sell Your Designs page to get started. Why not let your models on your hard drive create passive income for you?
How do I become a vendor?
You can become a vendor on 3DJewelryModels.com by signing up as a vendor. After agreeing to the Seller Licensing Agreement, you can up load your jewelry designs.
How long does it take to get my design approved?
Depending on the volume of new designs, it could take a couple of weeks to get your design approved. Placing your stl file in a zip folder along with pictures makes the process faster.
Why was my design not approved?
We may not approve your design for many reasons, some of which would include an STL file that is not “water tight”, an infringement of a copyright or not commercially viable design.
What is the commission that I would earn?
Currently, the commission rate is 40% paid on the price of the sold design.
When is the commission paid?
Commissions are paid to your Paypal account of record the following week of the sale, usually on a Monday except for holidays.